Samuel Gathogo

Interim Group Human Resources Manager

Samuel Gathogo

Samuel is an astute HR thought leader with 15 years' progressive impact across aviation, hospitality, construction and micro-finance. Now in consulting, he leverages domain expertise in talent pipelining and culture change to deliver sustainable organisational performance.

Areas of Expertise &  Services Offered

Location: Kenya, Remote (Worldwide) | Availability: full time from July 2025

1.

Strategic HR Consulting

2.

Cross-Sector HR Management (Aviation, Hospitality, Construction, Microfinance)

3.

Employee Relations & Conflict Resolution

4.

Collective Bargaining Agreement Negotiations

5.

Training & Development Program Design

6.

Interim, specific projects and full time consultancy

Key Achievements

1.

Chaired 2023-2024 post-COVID-19 CBA negotiations and finalised a landmark hospitality industry agreement for 2025-2028, showcasing strong negotiation and stakeholder management skills.

2.

Developed comprehensive change management strategies during Burger King brand divestiture, including bespoke bimonthly mental health resources and 'wallet wellness' sessions that maintained employee engagement and brand standards throughout transition.

3.

Successfully defended company in complex employment litigation involving employee, major airline client, and passenger disputes, showcasing strong legal acumen and risk management capabilities in high-stakes situations.

Professional Experience

Group Human Resources Manager (Consulting Contract), NAS Airport Services Limited,

March 2025 to date

Leading strategic HR consulting initiatives and organisational transformation projects. Providing specialised expertise in talent management and operational excellence for aviation services sector.

Group Human Resources Manager,

NAS Airport Services Limited & SIA QSR Kenya Limited,

January 2020 - February 2025

Managed comprehensive HR operations across aviation and hospitality sectors, overseeing talent acquisition, employee relations, and organisational development. Led complex negotiations and change management initiatives during challenging market conditions.

Head of Employee Relations & Assistant Group Human Resources Manager,

NAS Airport Services Limited & SIA QSR Kenya Limited,

January 2017 - December 2019

Directed employee relations strategies and supported senior HR leadership across dual-sector operations. Managed conflict resolution, policy development, and stakeholder engagement initiatives.

Head of Training & Development,

NAS Airport Services Limited & SIA QSR Kenya Limited,

June 2013 to December 2016

Developed and implemented comprehensive training programs across aviation and hospitality operations. Built organisational capability through strategic learning and development initiatives.

Human Resources Manager,

H Young & Co. (EA) Limited,

November 2011 - May 2013

Managed full-cycle HR operations including recruitment, performance management, and employee development. Established foundational HR frameworks and processes for organisational growth.

Notable Clients/Projects

NAS Airport Services Limited

Leading HR consulting projects focused on talent management and operational excellence in aviation.

SIA QSR Kenya Limited

Led employee relations strategies and supported senior HR in dual operations, managing conflict resolution and engagement.

H Young & Co. EA Limited

Managed HR operations, including recruitment, performance management, and employee development, while creating growth strategies.

Professional Experience

NAS Airport Services Limited

Group Human Resources Manager (Consulting Contract) | 2025 - Present

Utilising data tracking tools to inform narrative development and research accuracy in academic reports and social media outputs. Leading strategic information analysis and network coordination across multiple country operations.


NAS Airport Services Limited & SIA QSR Kenya Limited

Group Human Resources Manager | 2020 - 2025

Managing brand expectations, client visits, and marketing budgets while designing and implementing comprehensive events and campaigns. Overseeing strategic brand positioning and customer engagement initiatives.


H Young & Co. (EA) Limited

Human Resources Manager | 2011 - 2013

Managed full-cycle HR operations including recruitment, performance management, and employee development. Established foundational HR frameworks and processes for organizational growth.

Education & Training

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